Read our frequently asked questions for quick answers to your queries
+- How to apply my new Emobik screen protector?
An easy and simple how-to guide for you to apply Emobik Screen protectors very easily. Just follow the below given steps to apply the protector perfectly.
Step#1: Wash your hands properly to avoid dust and grease on the protector.
Step#2:Apply the protector only in indoor and dust free environment.
Step#3: Remove case and old screen protector if any.
Step#4: Clean your mobile phone screen properly using the wet&dry wipes and make sure no dust particles on the screen.
Step#5: Remove the side 1 of the protector to open the adhesive side of the protector.
Step#6: Properly align the protector from distance above against the camera, sensor and home button of the phone.
Step#7: Once alignment is correct slowly drop the protector in place and draw a line on screen protector using your finger, from top to bottom.
Step#8: Wait for 60sec to adjust the adhesive automatically.
Step#9: Incase of any air in between use your finger to gently slide the air to the corner.
Step#10: Once all the air is gone, it's done!
+- How do I get bubbles out of my protector?
Generally bubbles occur due to unwanted dust particles left on your mobile screen while you applied the screen protectors. To avoid such situations make sure the mobile screen is properly cleaned and you are applying screen protect in dust free area. Also we request you to wash and dry your hands properly before applying screen protectors to get best results.
+- How can I get your exclusive offers?
We post promotions and offers regularly to satisfy our customers. And its really easy to be updated about our promotions and offers. Just join our newsletter list and rest is one us. Our Team will make sure that you are always updated with our latest offers.
+- I have placed my Order! What's next?
After you placed the order, we will send you a confirmation email and sms. we will try to dispatch your order as soon as possible. You can also track your order through our website or app by visiting 'My account' section.
+- I need a copy of my receipt/invoice
Well we support green India mission so you will receive an E-mail after every ordered placed. But in rare case if you need the invoice hardcopy please drop us an email at [email protected] after placing the order and our team will make sure to send you hard copy of the invoice with your order.
+- What is the fastest way to contact customer support?
All our customer are protected by Emobik Care where our dedicated team is always availale for you. We work for 24x7 hours and 365 days to create an unbeatable customer support experience for our customer. Just drop us an email at [email protected] or create a Call back requestAnd our team will call you as soon as possible.
+- When will you answer my email questions?
Mostly we will reply within 2 Hours from E-mail received.
+- Why is my order on hold?
Our system checks for fraud when order is placed. If this happens one of our customer care representative reach out to you and approved to send.
+- I forgot my password.
LOGIN at the top of the page.
Next to the LOGIN box, click FORGOT YOUR PASSWORD.
After submitting your email address, you will receive an email with a temporary password.
Change the password once you are signed into your account.
+- Do you ship on holidays and weekends?
Yes, we work hard for 365 days 24x7 hours to make our customers like you happy.
+- What is the difference between Standard, Flexible and Premium Protectors?
We have different type of protectors which you can choose as per your preference. Here is the quick brief about all the protectors hope it will help you with your decision.
Standard: Standard glasses are most economic glasses made up of normal annealed glass with anti shatter shield and oleo phobic coating on top. These glasses are good for scratch and drop protection and standard protection.
Flexible: Flexible Screen Protectors are made up very thin microfiber sheet with uttermost flexibility. These glasses are good for scratch resistance and provides low drop protection while it is most suitable for people who doesn't like to have bulky phone as the protector is super light in weight and long lasting in life.
Premium: Premium protectors are the highest quality screen protectors which gives you uttermost safety from scratches as well as drops without loosing the original look of the phone. It comes with nano technology color coating which exactly matches with your phone color and saves you from ugly looking screen protectors.